Cancellation & Refund
We're sorry to hear that you're considering canceling your subscription with our Saas service. We value your feedback and would like to assist you with the cancellation process. Before proceeding, we'd like to provide you with important information regarding our cancellation and refund policy:
Cancellation Policy:
To cancel your subscription, please log into your account on our website and navigate to the "Account Settings" or "Subscription Management" section. From there, you can follow the cancellation instructions provided. Please note that cancellations must be made at least [7] days prior to your next billing date to avoid being charged for the following billing cycle.
Refund Policy:
We understand that circumstances may change, and you may be seeking a refund for your unused subscription period. Our refund policy varies depending on the terms of your subscription plan. For detailed information regarding our refund policy, please refer to our terms and conditions or contact our customer support team.
Please keep in mind that upon canceling your subscription, access to our Saas service and any associated features will be discontinued at the end of your current billing cycle. If you have any remaining data or files stored within our system, we recommend downloading or exporting them before the cancellation takes effect.
We greatly appreciate your support and the opportunity to serve you. If you have any questions, concerns, or need further assistance with the cancellation process, please don't hesitate to reach out to our customer support team at support@vofusweb.com.
Thank you for your understanding.
Best regards,
VofusWeb
